UsabilityWorks is Dana Chisnell

User experience research, workshops, and recruiting.

What I’m working on:

How do you get everyone — developers, technical leads, business analysts, product managers, engineers, QA testers, lawyers, compliance people, trainers — to the point where they can tell the difference between good and bad design? And how do you measure progress? It’s a quest.


[Interested in my ballot design work? Go to Civic Design.]